3 Ways to Recover Lost ML Accounts
For gamers, losing game accounts will be a nightmare, and the Mobile Legends game is no exception. Therefore, you need to know how to restore a lost ML account.
How not, games that have been played for a long time, of course, already have a lot heroes and skins. Of course losing an account will be very troublesome, right!?
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For those of you who are currently experiencing account loss and want to know how to restore a lost ML account, let's look at the discussion below!
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Requirements for Returning a Lost Mobile Legends Account
If you want to restore a lost Mobile Legends account, you must meet the following conditions:
- Find out the level of the missing Mobile Legends account
- Remember the name or nickname of the lost Mobile Legends account
- Remembering the password from the lost Mobile Legends account
- Remembering ID server and ID lost Mobile Legends account
How to Restore a Lost ML Account
There are three ways you can try to restore a lost ML account, which are as follows:
Restore Mobile Legends Accounts by Logging In Using a Temporary Account
The temporary account itself is a feature provided by Moonton since 2019.
Temporary accounts are useful for saving changes or progress from Mobile Legends when you don't associate it with any account. This account is not provided automatically, but to get it you have to create it yourself.
The way to restore an ML account with a Temporary Account Login is as follows:
- Make sure you have a QR Code to Login
- Open the Mobile Legends game
- Select the temporary account, then login to the TP account
- Select the QR Code image and upload it into the Mobile Legends system
- Enter the password for the account
- After that, you can return to accessing your Mobile Legends account that was previously lost
Restore Mobile Legends Accounts by Using Related Platforms
When you first play this game, you will be asked to link your Mobile Legends account with other platforms, such as Facebook, Google Play Games, and VK accounts.
You can log back in using the platform to restore your lost Mobile Legends account.
To do this, here are a few steps you have to do:
- Open the Mobile Legends Game
- Then click the Profile menu
- Click “Account”
- Select the platform connected to the lost account
- Then enter your email or cellphone number and password according to the platform account you selected earlier
- If you can successfully log in with the platform, then you can restore the lost ML account
Restore Mobile Legends Accounts by Contacting Customer Service
If the two methods above cannot restore the lost account, then you can contact Mobile Legends customer service. The method is as follows:
- Open the Mobile Legends game
- Then click the person wearing headphones icon on the top right of the screen
- Select the “Account Problem” option, then click “Retrieve Account”
- Fill in the form requested by the system. Make sure you input the data correctly
- When finished, click Submit
After you have done the steps above, the system will then consider whether your Mobile Legends account can be returned or not. Later you will be contacted by Mobile Legend via the email you entered.
Tips for Successfully Recovering a Lost ML Account

A lost Mobile Legends account is certainly frustrating for every player. However, don't panic when you experience something like that.
Follow these tips so that your lost Mobile Legends account can be returned immediately, here is the explanation:
Make Sure the Account is Really Lost
Try logging in using Facebook, VK, Moonton Account, Google Play, or Apple ID. Make sure that your account is indeed lost, not just a login problem even though the account still exists.
Collect Important Data Before Contacting Moonton
In order to recover your lost account, Moonton requires important data such as ID MLBB Account, Nickname, ID Server, Last Rank Level, Hero & Skin owned, Purchase History, Registration Date, or Old Device that was used to log in.
Fill in the Recovery Form with Details & Clearly
Make sure the email you listed on the form is accessible because Moonton will respond via email. Explain the chronology of the account loss, attach important evidence, and if the account is proven to be stolen, mention any strange changes that occurred to the account.
Well, that's the way to restore a lost ML account. Hopefully you can get your Mobile Legends account back soon!
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