Tech & Gadget

How to Delete a DANA Account Easily and Simply

Published by
Dudi Adiansyah

How to Delete a DANA Account with Simple and Easy Steps

There is a simple way to delete an account FUND. However, you need to know the steps to delete an account in a simple and easy way.

As is known, DANA is a popular digital wallet platform in Indonesia. Almost all shops have used this platform for digital payments.

On the other hand, we may also be users of this application. Because, its presence helps in making digital payments.

You can make various bills or subscriptions, buy credit, even pay for movie tickets. In addition, you can also subscribe or top up games using DANA.

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How to Delete a DANA Account Easily and Simply

DANA Features. Source: Dana.id

Furthermore, you can delete your DANA account in 3 ways, namely:

How to Delete a DANA Account via the Application

  • Open the DANA application;
  • In the “Profile” menu in the top right corner of the screen;
  • Select “Settings”;
  • Select “Account and Security”;
  • Next, select “Delete Account”;
  • Carry out the identity verification process by entering the OTP code that you received via the active number;
  • Once the verification process is complete, your DANA account will be deleted.

How to Delete DANA Account via Email

  • Open Email on your device;
  • Write an email to DANA customer service with the following details:

Email address: help@dana.id

Email Subject: “DANA Account Deletion Request”

Email Content:

“To the DANA Customer Service Team,

I would like to apply to delete my DANA account with the following details:

  • Name: [Full Name]
  • Registered Mobile Number: [Number used in DANA account]
  • Reason for Deletion: [Your reason]

Please help with the process of deleting this account.”

  • Wait for a response from the DANA Team to respond to your request.

Via Call Center

  • Call the DANA call center number at 500 445;
  • Once connected, say that you want to delete your DANA account;
  • The call center will ask you to verify your identity;
  • If so, the call center will provide further information to confirm account deletion.

Things to Consider Before Deleting a DANA Account

Things to Consider Before Deleting a Dana Account. Source: Dana.id

Meanwhile, there are several things you should pay attention to before deleting your DANA account, some of which are:

Account Deletion Is Permanent

However, account deletion is permanent, so you need to consider carefully before making this decision.

Once an account is deleted, you can no longer access it or recover the data contained within it.

Make sure the balance is empty

If you still have a balance left, try transferring it to a bank account or other digital wallet. DANA will not delete accounts that still have an active balance.

Backup Important Data

Because deletion is permanent, make sure to back up important data such as proof of payment, vouchers or e-tickets that you save in the DANA application.

No Pending Transactions

Furthermore, make sure there are no pending transactions such as payments, transfers or top ups that are being processed. Unfinished transactions can hinder the account deletion process.

Make sure the account number is active

Next, make sure the number registered to your DANA account is still active. Because, DANA will send an OTP (One Time Password) code to the connected number as identity verification in deleting the account.

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Those are some ways to delete a DANA account that you can do simply and easily. You need to remember, this account deletion is permanent. So, you have to pay attention to important data before deleting the account.

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Dudi Adiansyah