For those of you who have not used your XL Card for a long time because it has expired, you definitely want to use it again but are still confused about how to activate a dead XL card.
Apart from your credit being lost, you will also have difficulty making calls, chatting, using the internet, etc.
XL (Excelcomindo) is a GSM-based telecommunications product from PT. XL Axiata Tbk which was formerly known as PT. Excelcomindo Pratama Tbk.
Since it was first used on October 8, 1996, of course XL itself already has millions of loyal users and many new users who are trying its services, one of which is the SIM card.
XL SIM cards provide a long grace period for their users. After the active period expires, it turns out that it can still be used for up to 60 days until the number cannot be used.
After that time runs out, the SIM card can no longer be used or is forfeited so that your number can no longer be used to communicate.
If you don't take care of it, then it's very likely that the card is completely dead so you'll have to buy a new card.
However, even so, you can still reactivate your XL number and only need an ID card and a SIM card that has passed the grace period.
Apart from that, another convenience is that you can do it online or offline.
XL Center Online
The first convenience from XL, you can activate an XL card that has expired and later you will have the opportunity to get a bonus quota of 5 GB if you are lucky.
However, there are a number of conditions that you must fulfill, namely:
Prepare e-KTP and Family Card documents.
Prepare a photo of the SIM Card showing the 16-digit number (if any).
Prepare a selfie photo with e-KTP.
Prepare a signature photo.
Attach another contactable mobile number for the validation process.
You can access this service through the official XL website and you can follow the steps below.
After arriving at the XL Center, tell the officer that you want to reactivate your expired XL card.
Take the Customer Service queue.
Wait to be called according to the queue.
Tell Customer Service if you want to reactivate a dead XL card.
Provide the old e-KTP and SIM Card that you want to reactivate.
Later, Customer Service will verify your data.
After that, you will be informed regarding the requirements for reactivating the XL SIM Card.
If you agree and the conditions have been met, your SIM card can be used again.
Done.
Characteristics of an XL Card that is Dead or Expired
Characteristics of Dead or Expired XL Cards. Source: Pexels
There are several characteristics if an XL card is dead or expired and one of them is that there are service restrictions for using or accessing services using the SIM Card.
The characteristics that you need to pay attention to include the following:
An XL SIM card that is dead or expired cannot be used for calling or sending SMS.
You will also not receive any SMS or incoming calls to that number.
The number is not recognized by XL when checking, such as 'No SIM Card Detected' or the XL SIM card cannot be read on the device being used.
MMI code pop-up is not valid.
can't access the internet.
How to Check XL Active Period
How to Check XL Active Period. Source: Pexels
To avoid your XL card being dead or expired, you can also check the active period of your XL card using the two methods below, namely:
Dial Code
Open the 'Calls' menu on your smartphone.
Enter Dial '*123##'.
Click on the green 'Call' or Telephone icon.
Later, the screen will display a pop-up regarding the amount of credit, active period and grace period of the XL card.
Done.
myXL
Download the myXL application first.
Login to myXL account.
Once on the homepage, you will find information regarding your credit and its active period.
Done.
How to Extend XL's Active Period
How to Extend XL Active Period. Source: Pexels
The following are ways to extend the active period of an XL SIM card so that it does not expire or expire, including:
Buy Active Period
Open the myXL application.
Login to myXL account.
Select the 'Buy Package' menu on the home page.
Select the 'Add On' menu.
Select 'Active Period'.
Select the nominal active period according to your needs.
Select 'Payment Method'.
Complete payment.
Once successful, there will be a notification that your number's active period has been extended.
Done.
Pulse
You can also buy credit to extend the active period of XL which can be done at credit agents/counters, E-Commerce or the myXL application.
Credit Voucher
In addition, you can also buy credit vouchers in the following ways:
Scratch the back of the voucher to see the voucher code.
Enter the voucher code by typing *817*(voucher code)# in the 'Call' menu.
Press the 'Call' button.
Later there will be an SMS if the credit top-up is successful.
Later, your XL card's active period will be automatically extended.
Done.
Credit Transfer
Ask your family or friends who are fellow XL users for credit to transfer credit to your XL number.
You can also use the 'Share Credit' feature in the myXL application or type *808*168# in the 'Call' menu.
Enter the XL number to which you want to top up or transfer credit.
Enter the nominal amount of credit to be transferred.
Wait for notification that the credit has been successfully sent.
Done.
Internet packages
Next, you can extend the active period of XL by purchasing an internet package in the myXL application, namely as follows:
Open the myXL application.
Login to myXL account.
Select the XL internet package.
Select 'Payment Method'.
Complete payment.
Once successful, there will be a notification that your number's active period has been extended.
Done.
Tips to Prevent Your XL Card from Expiring or Expiring
Tips to Keep Your XL Card from Dying or Expiring. Source: Pexels
So that your XL card can still be used, you must follow the tips below to avoid the card becoming inactive or expired, namely:
Fill Quota and Internet
Of course, you have to frequently top up your credit or quota to maintain its active period.
Use SIM Card Not Excessively
Never remove or place the SIM Card anywhere so that you do not have to re-register to activate the card again.
Also use SIM Card not excessively because it is easy to maintain. In addition, if there are too many SIM Cards, you will have difficulty filling the active period.
