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How to Activate a Dead XL Card, Easy!

For XL users who have an inactive or expired XL card, it turns out there is an easy way to activate a dead XL card!
How to activate a dead XL card (3)
XL SIM Card. Source: xl.co.id

How to Activate a Dead XL Card, Easy!

For those of you who have not used your XL Card for a long time because it has expired, you definitely want to use it again but are still confused about how to activate a dead XL card.

Apart from your credit being lost, you will also have difficulty making calls, chatting, using the internet, etc.

However, now you don't need to worry anymore, because there is a way to activate it. XL card who died easily.

In this article, we will provide a guide on how to reactivate an expired XL card, etc.

Also read:

How to Activate an XL Card That Has Expired

SIM Card
SIM Card. Source: Pexels

XL (Excelcomindo) is a GSM-based telecommunications product from PT. XL Axiata Tbk which was formerly known as PT. Excelcomindo Pratama Tbk.

Since it was first used on October 8, 1996, of course XL itself already has millions of loyal users and many new users who are trying its services, one of which is the SIM card.

XL SIM cards provide a long grace period for their users. After the active period expires, it turns out that it can still be used for up to 60 days until the number cannot be used.

After that time runs out, the SIM card can no longer be used or is forfeited so that your number can no longer be used to communicate.

If you don't take care of it, then it's very likely that the card is completely dead so you'll have to buy a new card.

However, even so, you can still reactivate your XL number and only need an ID card and a SIM card that has passed the grace period.

Apart from that, another convenience is that you can do it online or offline.

XL Center Online

The first convenience from XL, you can activate an XL card that has expired and later you will have the opportunity to get a bonus quota of 5 GB if you are lucky.

However, there are a number of conditions that you must fulfill, namely:

  • Prepare e-KTP and Family Card documents.
  • Prepare a photo of the SIM Card showing the 16-digit number (if any).
  • Prepare a selfie photo with e-KTP.
  • Prepare a signature photo.
  • Attach another contactable mobile number for the validation process.

You can access this service through the official XL website and you can follow the steps below.

  • Open the browser in smartphones-your.
  • Search and type the XL site address, namely https://prioritas.xl.co.id/.
  • Click on the 'Three Lines' located in the top left corner.
  • Click 'SIM Card Services'.
  • Select the 'Reactivate Card' option.
  • Enter your dead or expired XL cellphone number.
  • Click 'Continue'.
  • After successfully appearing, fill in the form according to your identity.
  • Click 'Tick' to agree.
  • Then, follow the instructions to activate the card using the features. Video Call with Customer Service via the dead number.
  • Wait for confirmation via Customer Service via SMS.
  • Done.

Once successful, Customer Service will inform you regarding the terms and conditions of the XL card reactivation service.

If you agree, your new XL card will be available for approximately one week.

You can pick it up at the XL Center or XL outlet and it can even be delivered to your home.

However, if you use the XL Priority service for postpaid numbers, you can activate it via WhatsApp.

This service is also available at WhatsApp by number +62818800055 and convey regarding card reactivation.

XL Center

For more details, you can also visit the XL Center to activate a dead XL card.

But you must bring the requirements, including:

  • Bring your e-KTP.
  • Family card.
  • Bring a SIM card with a 16-digit number (if available).

There are several provisions that you need to comply with, namely as follows:

  • Expired Number does not exceed 60 Days.
  • Prepare documents (e-KTP/KITAP/KITAS/PASSPORT).
  • Family Card Number.
  • Prepare a selfie photo with e-KTP.
  • Administration fee of Rp. 5,000 or free administration if the minimum credit top-up is Rp. 50,000.
  • Bring a power of attorney stamped with Rp. 10,000 and bring e-KTP to both parties if represented.

You can also follow the steps below, namely as follows:

  • Visit the nearest XL Center in your location.
  • You can also check first on the site xl.co.id/id/help/xlcenter-location.
  • After arriving at the XL Center, tell the officer that you want to reactivate your expired XL card.
  • Take the Customer Service queue.
  • Wait to be called according to the queue.
  • Tell Customer Service if you want to reactivate a dead XL card.
  • Provide the old e-KTP and SIM Card that you want to reactivate.
  • Later, Customer Service will verify your data.
  • After that, you will be informed regarding the requirements for reactivating the XL SIM Card.
  • If you agree and the conditions have been met, your SIM card can be used again.
  • Done.

Characteristics of an XL Card that is Dead or Expired

Characteristics of an XL Card that is Dead or Expired
Characteristics of Dead or Expired XL Cards. Source: Pexels

There are several characteristics if an XL card is dead or expired and one of them is that there are service restrictions for using or accessing services using the SIM Card.

The characteristics that you need to pay attention to include the following:

  • An XL SIM card that is dead or expired cannot be used for calling or sending SMS.
  • You will also not receive any SMS or incoming calls to that number.
  • The number is not recognized by XL when checking, such as 'No SIM Card Detected' or the XL SIM card cannot be read on the device being used.
  • MMI code pop-up is not valid.
  • can't access the internet.

How to Check XL Active Period

How to activate a dead XL card (4)
How to Check XL Active Period. Source: Pexels

To avoid your XL card being dead or expired, you can also check the active period of your XL card using the two methods below, namely:

Dial Code

  • Open the 'Calls' menu on your smartphone.
  • Enter Dial '*123##'.
  • Click on the green 'Call' or Telephone icon.
  • Later, the screen will display a pop-up regarding the amount of credit, active period and grace period of the XL card.
  • Done.

myXL

  • Download the myXL application first.
  • Login to myXL account.
  • Once on the homepage, you will find information regarding your credit and its active period.
  • Done.

How to Extend XL's Active Period

How to Extend XL's Active Period
How to Extend XL Active Period. Source: Pexels

The following are ways to extend the active period of an XL SIM card so that it does not expire or expire, including:

Buy Active Period

  • Open the myXL application.
  • Login to myXL account.
  • Select the 'Buy Package' menu on the home page.
  • Select the 'Add On' menu.
  • Select 'Active Period'.
  • Select the nominal active period according to your needs.
  • Select 'Payment Method'.
  • Complete payment.
  • Once successful, there will be a notification that your number's active period has been extended.
  • Done.

Pulse

You can also buy credit to extend the active period of XL which can be done at credit agents/counters, E-Commerce or the myXL application.

Credit Voucher

In addition, you can also buy credit vouchers in the following ways:

  • Scratch the back of the voucher to see the voucher code.
  • Enter the voucher code by typing *817*(voucher code)# in the 'Call' menu.
  • Press the 'Call' button.
  • Later there will be an SMS if the credit top-up is successful.
  • Later, your XL card's active period will be automatically extended.
  • Done.

Credit Transfer

  • Ask your family or friends who are fellow XL users for credit to transfer credit to your XL number.
  • You can also use the 'Share Credit' feature in the myXL application or type *808*168# in the 'Call' menu.
  • Enter the XL number to which you want to top up or transfer credit.
  • Enter the nominal amount of credit to be transferred.
  • Wait for notification that the credit has been successfully sent.
  • Done.

Internet packages

Next, you can extend the active period of XL by purchasing an internet package in the myXL application, namely as follows:

  • Open the myXL application.
  • Login to myXL account.
  • Select the XL internet package.
  • Select 'Payment Method'.
  • Complete payment.
  • Once successful, there will be a notification that your number's active period has been extended.
  • Done.

Tips to Prevent Your XL Card from Expiring or Expiring

How to activate a dead XL card (7)
Tips to Keep Your XL Card from Dying or Expiring. Source: Pexels

So that your XL card can still be used, you must follow the tips below to avoid the card becoming inactive or expired, namely:

Fill Quota and Internet

Of course, you have to frequently top up your credit or quota to maintain its active period.

Use SIM Card Not Excessively

Never remove or place the SIM Card anywhere so that you do not have to re-register to activate the card again.

Also use SIM Card not excessively because it is easy to maintain. In addition, if there are too many SIM Cards, you will have difficulty filling the active period.

Also read:

Come on, immediately top up your XL credit and quota at the cheapest, fastest and safest prices only at VCGamers Marketplace, yes!


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