Garena support is a user service for all gamers Free Fire or Free Fire Max. Where you can file a complaint, such as wanting to open an account that has been blocked.
The massive increase in the gamer base of Free Fire has also led to the appearance of hacks and cheating in the game.
Many gamers have been found by Garena support to be using modified APK files, third-party software, or gameplay enhancement tools that give them an unfair advantage.
Thus, Garena support has implemented strict regulations and banned hundreds of thousands of users and was banned. This anti-hack system accurately recognizes and prohibits hacks in Free Fire and its MAX variant.
In addition, Garena's policy makes lifting the ban almost impossible. However, if you don't feel wrong, you can use the Garena support help center Free Fire to file the case.
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Guide to Contact Garena Support Free Fire
Before proceeding with the guide below, you need to understand the steps that caused your ban to get blocked. Prohibited ways that you should avoid are;
- Unauthorized or modified use of game hack apk.
- Using unofficial tools or software affecting the game to gain an unfair gameplay advantage.
- Using any kind of non-official gameplay boosters or tools.
- Modify model files.
- Taking advantage of game bugs and glitches to an unfair advantage when playing Free Fire.
- After a gamer was mass reported by fellow users.
- After self-detected due to abnormal gameplay.
- Bypassing Garena's anti-hack system.
Therefore, if you are guilty of engaging in any of the above practices, you should not consult the developer regarding the lifting of the account ban.
As already mentioned, the ban is non-negotiable once you have been found guilty.
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However, if you have been improperly suspended from the game (permanently), you must follow the steps below;
- Go to the Garena support site.
- Click the “Login” button, then you can log in using the desired account (linked with ID FF).
- You have to click on the account displayed on the top right side, which will offer you three options: My Requests, Submit Requests, and Sign Out.
- You should proceed with “Submit a request” and select the game you want to report.
- After selecting a complaint problem, you must describe the problem you are facing in the description box provided.
- Done.
The description can include intricate details related to the problem. Thus, you can submit a request after completing the description.
Requests will be sent to the development team and remain under review. They will update the status, which players can see under “My Requests” in the player profile.
Garena support will definitely open a blocked account when it seems you haven't done what they have banned, and vice versa.
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Update Free Fire MAX OB39
Garena releases new Free Fire MAX updates every few months to provide variety, keep the game interesting and maintain the player base with new features.
Version OB38 is the first update of the year, and has set the tone for following updates in the coming months.
The Free Fire MAX OB39 update is next and is scheduled to go live this month. Garena started its preparation for the patch when they opened registration for Advance Server, a dedicated client for testing new features.
Following the trend of previous updates, the release date of the Free Fire MAX OB39 patch can be predicted quite accurately. The update will roll out on the day the CS Ranked Season ends or the day before.
With season 17 scheduled to end on March 22, 2023, you can expect Garena to release the latest update on March 21 or 22.
On the day of the update, servers were taken offline to ensure smooth implementation, and as a result, the game remained unavailable for the duration. However, the patch was released during the maintenance of this update.
Also read: Is Sultan's FF Account Hack Safe? Here's the Explanation!
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