Causes of Call Forwarding and How to Fix It

Causes of Call Forwarding and How to Fix It!

Call forwarding is one of the common problems that occurs when someone is making a call to another user.

When calling, you may get a voice message saying “The number you are calling is being diverted, please try again later.”

That means your phone call is being diverted. This is actually intended if someone you are calling is being diverted automatically.

However, the call forwarding is actually one of the built-in features that are present in every smartphone. However, this feature is not yet widely known by many users.

But there are also some causes of calls being diverted to how to overcome this. You must watch it until the end!

Also read: 

• WhatsApp Releases Feature to Mute Unknown Calls
• How to Record WA Calls on iPhone and Android
• How to Solve Connection Problems or Invalid MMI Code

Call Forwarded

According to merriam-webster.com, Call-Forwarding or Call Diverted is a telephone service that allows callers to forward incoming calls to another number.

The meaning of call-forwarding is a telephone service that allows your calls to be sent automatically to another telephone number.

In addition, sometimes the caller will receive a voice message or voice mail that says "The number you are calling is being diverted, please try again later."

Therefore, call forwarding is a service that allows its users to forward incoming calls to another number.

The cause

Below are some of the reasons why calls can be diverted, including the following:

Recipient Turns Off Phone

Sometimes one of the causes is that the person you are calling has turned off their smartphone so you get a voice message from the operator.

Airplane Mode

In addition, it could be that the person you are calling has activated airplane mode to save battery, is normalizing their network, or is even on a plane.

Busy

It is also possible that the person you are calling is busy so he/she cannot pick up your call and the operator will divert your call.

Receive Another Call

Another thing, it is also possible that the person you are calling is receiving a call from someone else or is calling someone else.

Not Picked Up

Sometimes there are also people who let their phone ring or don't hear an incoming call, causing the operator to divert your call.

Inactive Number

It could be that the person you are calling is no longer using the same number or has even been blocked by the provider so they changed their provider number.

Your Number is Blocked

Every smartphone is equipped with a 'Block' feature, it is also possible that the person you are calling has blocked you so as not to be disturbed.

Bad Signal

It's possible that the problem lies with you, who are in a location with poor network coverage so your calls have been diverted to another number.

In addition, it could be that your provider's network is undergoing repairs or network upgrades, causing your calls to be diverted.

The sign

This feature has actually been provided by every mobile operator to divert incoming phone calls from someone. Here are some signs when your call is diverted.

Message from Provider

When your call is diverted, you will usually get a voice message from the operator that your call is being diverted.

Sometimes the message can be a voice message or a text message stating this to you.

Heard Ringtone

In addition, you will usually hear a ringtone being played, whether it is music or other sounds. If you hear this, it means your call is being diverted.

Different Ring Signal

In addition, it usually has a different signal or ringtone than usual. This is because the owner of the number has set a different ringtone for each call.

How to overcome

To remove diverted calls, here are some ways you can follow to turn off the 'Call-forwarding' feature, namely:

Androids

1. Open the Call Log menu.
2. Press 'Settings' or 'Three Dots' located in the top right corner.
3. Select the 'Call-forwarding' menu.
4. Turn off all of the following options “Always Forward”, “When Busy”, “When Unanswered”, and “When Unreachable”.
5. Done.

iPhones

1. for in iPhones, first of all you need to open Settings.
2. Select 'Phone'.
3. Press 'Call Forwarding'.
4. Change the 'Call Forwarding' feature by sliding the toggle.
5. Done.

USSD code

1. Open the Call Log menu.
2. Type ##002#.
3. After that, all forwarded calls will be deactivated.

Unblock (If Blocked)

1. Open the Call Log menu.
2. Tap the 'Three Dots' at the top right.
3. Select 'Settings'.
4. Select the 'Block Number' option.
5. Later there will be a list of numbers that you have blocked there.

Arrangement

1. Open the Call Log menu.
2. Click 'Three Dots' in the top right corner.
3. Look for the 'Additional Services' option
4. Select 'Call transfer or diversion'.
5. Click 'Disable'.
6. Done.

Restart Smartphone

Sometimes technical issues can occur that can cause calls to be diverted. Therefore, you can restart your smartphone to fix it.

This is quite helpful to clear cache, improve your signal or fix problems that occur such as diverted calls.

Check Signal

In addition to the above method, you also have to check your provider's network, perhaps you are in a remote location or there is no signal at all.

Therefore, try going to a place that has a better signal such as an open area, a large field or in an urban area.

Also read: 

• Download the Latest iPhone Ringtones for WA and Incoming Calls
• How to Record WA Calls on iPhone and Android
• How to Stop Calls from Greater Jakarta

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