Causes and How to Fix a Cellphone That Turns Off by Itself

Causes and How to Fix a Cellphone That Turns Off by Itself

Maybe you have experienced the problem of your cellphone suddenly turning off by itself and you want to know the cause and how to deal with a cellphone that turns off by itself.

Of course, this is very annoying if it happens when using an application or gaming.

Therefore, you need to know the cause, so that you can avoid the same problem in the future and maintain it. MOBILE PHONE remain optimal.

In this article, we will discuss the causes and how to deal with a cellphone that turns off by itself, which will be reviewed in detail!

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• Why Does a Cellphone Battery Drain Quickly Even Though It's Not Being Used?

Causes of Cellphone Turning Off by Itself

It turns out there are several causes MOBILE PHONE suddenly turns off by itself which is influenced by the following conditions:

HP Component Damage

If the cellphone shows damage such as a striped screen, application crashes, battery runs out quickly or is slow.

These problems originate from internal damage, if not repaired it will cause the cellphone to suddenly turn off by itself.

Battery Problem

Battery is one of the important components of a cellphone. If the battery is damaged or old, the battery will run out quickly even if it is fully charged.

Of course, this often causes the cellphone to suddenly turn itself off when the battery drops drastically.

CPU Overheat

The CPU functions as the brain that runs various applications. If the CPU works too hard, your cellphone can overheat.

Later, the system will turn itself off to protect components from excessive temperatures.

Cache Full

Cache is a junk file stored on the phone when using an application. If not cleaned, it will accumulate and will slow down the phone's performance, even causing the phone to suddenly turn off.

Operating System Error

An operating system error cannot be updated and can cause the cellphone to frequently turn off.

Viruses or bugs can sometimes interfere with the operating system, causing the cellphone to not work optimally and suddenly die completely.

Firmware Problem

When the Firmware is problematic or has bugs it impacts the overall performance of the cellphone.

If a cellphone frequently turns itself off, its performance will eventually decrease due to firmware instability which affects the battery.

Automatic On-Off Schedule Active

Some cellphones have an automatic on-off feature that can be set by the user on a certain schedule.

If this feature is automatically activated, the phone will turn itself off according to the schedule that has been set. You can also disable this feature if needed.

Power Button Broken

A damaged power button can also cause the cellphone to turn off by itself because a problematic power button will cause it to be in a continuously pressed condition.

With conditions that continue to be stressful, this can cause the cellphone to suddenly turn itself off.

Problematic Application

In addition, problematic applications can be the trigger for the cellphone to suddenly turn itself off. It is possible that users often install illegal applications so that problems occur in the system, especially causing the cellphone to turn itself off.

Full Memory

A cellphone that has almost full storage capacity will usually interfere with system performance and will make the cellphone's performance slow or even turn itself off.

Viruses and Malware

Viruses or malware that enter your phone can cause various problems, including your phone suddenly turning off.

Typically, the virus enters through illegal applications downloaded from unofficial or malicious websites.

Loose Charger Port

A loose charger port or connector can also cause problems when charging your cellphone, which can cause it to suddenly turn off by itself.

How to deal with your cell phone turning itself off

Here's how to deal with a cellphone that turns off by itself, namely:

Restart HP

A simple way that you can do is restart your phone. By restarting your phone, it will certainly refresh the system, clear the cache and make your phone more optimal.

Here's how to restart your cellphone, you can follow the steps, namely:

• Long lasting power located on the right side of the smartphone.
• Then click 'Restart'.
• To turn it back on, you can also hold the power button again for a few moments.
• Done.

Factory Reset

You can also try a factory reset or factory reset, this is to return the cellphone to the initial settings when you first bought it.

However, all data will be deleted so it is very important to back up before resetting to factory settings.

Here's how to do a factory reset, namely:

• Click the 'Settings' menu.
• Scroll down and click 'About Phone'.
• Click 'Reset'.
• Click 'Factory Data Reset'.
• Click 'Reset'.
• Enter your cellphone password (if using it).
• Click 'Delete All'.
• Later, the cellphone will restart again.
• Done.

Check Battery Health

You can check the health of your cellphone battery, whether it is still normal or has dropped. There are two ways to check it, through the cellphone percentage and through settings.

First, you can check it through the cellphone battery percentage in the upper right corner. If it drops quickly in a short time, it means the cellphone has dropped.

Then, you can also check it through the settings. Here's how:

• Open the 'Settings' menu.
• Scroll down and click 'Device Care'.
• Later it will display the health of the Battery, Memory and Storage.
• If it displays the status 'Good', it means your battery health is still safe. If the status is 'Not Good', then your battery health has deteriorated.
• Done.

Charge HP

In addition, you can also charge your phone until it is full. Usually, phones that often die suddenly are due to a dead battery and when the battery runs out, the phone will automatically die.

Check the HP Power Button

Next, you can also check the condition of the HP power button. A normal power button will be clickable, but when the power button is damaged, it will feel hard when pressed.

If the power button feels hard to press, it could possibly cause the phone to suddenly turn itself off.

Check the HP Auto Off Feature Settings

You can also check whether the phone's auto-off feature is active or not. If it is active, it will usually turn off at a specified schedule.

Here's how to check your cellphone's automatic features, namely:

• Open the 'Settings' menu.
• Scroll down and click 'Device Care'.
• Click on the 'Auto Optimisation' section.
• Click 'Auto Restart'.
• Look at the 'Restart When Needed' and 'Restart on Schedule' sections.
• If it is active, you can slide the toggle to the left to turn it off.
• Done.

Safe Mode

Usually the problem of a cellphone turning itself off can be caused by a virus from a malicious application which causes interference.

In order to detect and ensure whether there are any dangerous applications or not, you can enter Safe Mode.

By using Safe Mode, the device can run according to the HP's default system and does not include additional applications or services.

When entering Safe Mode, you can identify whether the cellphone suddenly turns off by itself or not.

If the problem does not appear again, it means that there are additional malicious applications that must be removed.

Below is how to enter Safe Mode, namely as follows:

• Press the power button for a few moments until the phone turns on.
• Once it is off, press the power and volume buttons simultaneously.
• Done.

Remove Heavy or Problematic Apps

Then, you can also delete heavy applications or applications that cause problems when being used.

Software Updates

With a software update, it will usually make a number of improvements, including the cellphone turning off by itself.

Therefore, you have to update the software to the latest version so that the problem on your cellphone can be fixed.

You can do it in the following way:

• Open the 'Settings' menu.
• Scroll down and look for 'Software Updates'.
• Click 'Download and Install'.
• Later there will be two options:
  • 'Install Now'.
  • 'Remind me later'.
• If you select 'Install Now', wait for the installation setup process to complete.
• After that, your smartphone will turn itself off.
• Wait for the installation process to complete.
• Then your smartphone will come back to life and you're done.

Clear Cache

Cache is a junk file from the application that is stored. However, cache can also cause the cellphone to turn itself off.

With the cache piling up, it can cause problems in the operating system so it must be deleted. Here's how to delete the cache:

• Go to the 'Settings' menu on your phone.
• Select 'Applications'.
• Select the application whose cache you want to clear.
• Click 'Storage'.
• Click 'Clear Cache' or 'Clear Data'.
• Done.

If you delete data, all application data will be deleted and logged out, so you must do a backup first.

Replace Charger

The phone turning itself off can also be caused by a damaged charger. It is advisable to use an original charger or battery.

In addition, check the overall condition of the charger, such as the cable and port, to see if any are damaged or not.

Cooling down the HP

The most common cause of a cellphone turning itself off is overheating. Overheating is a condition where the device temperature is too high due to excessive use.

Usually, the phone will suddenly shut down to protect its internal components from damage when overheating.

Here are ways to cool down your cellphone, namely:

• Turn off the phone and remove the casing.
• Place it in a cool place or not too cold.
• You can also store it on the floor or ceramic.
• Let it rest for about 30 minutes until it is not hot.
• Clear cache from system.

Contact Customer Service

You can also contact Customer Service from the HP brand used. Usually they will provide solutions or suggestions for repairs at the service center.

Also read:

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• Let's Find Out How to Remove Water from Inside Your Cellphone
• Reasons Why Your Phone Battery Decrease When Charged

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