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Easy Way to Contact ML Customer Service in Indonesia

Contact Mobile Legends customer service via in-game chat and email. Make sure you have prepared a ID Account and ID Server.
ML Customer Service
ML Customer Service. Source: YouTube.

As a popular game, Mobile Legends Of course, we have an ML customer service team that is ready to help players who experience problems, including players in Indonesia.

If you experience problems while playing Mobile Legends, you can contact customer service for help. There are two ways to contact customer service Mobile Legends, namely via in-game chat and email.

So, if you don't know how to get services from Moonton, please read this article to find out.

Also read: Latest MLBB Patch 1.8.20: New Heroes and Support Heroes become OP

How to Contact ML Customer Service

Vicigers are playing Mobile Legends, and suddenly ran into problems. You can't log in, or the game suddenly crashes. You will probably be frustrated, and not know what to do.

Don't worry, you are not alone. Every Mobile Legends player has experienced problems while playing. To solve this problem, you can contact ML customer service.

Via In-Game Chat

Lose Streaks
MLBB games. Source: YouTube.

This method is the easiest and fastest way to contact Mobile Legends customer service.

To contact customer service via in-game chat, you can follow these steps:

  1. Open the Mobile Legends application.
  2. Click the gear icon in the top left corner of the screen.
  3. Select “Help”.
  4. Click “Contact Us”.
  5. Select the category of problem you are experiencing.
  6. Write a description of the problem you are experiencing.
  7. Click “Send”.
Also read: How to Create a VK Account for Mobile Legends

Via Email

Mobile Legends Close
MLBB games. Source: YouTube.

This method is more suitable for problems that are more complex and require a more detailed explanation. To contact CS via email, you can follow these steps:

  1. Open the official Mobile Legends website.
  2. Click “Contact Us”.
  3. Fill in the form provided with the following information:
    • ID Account
    • ID Server
    • Description of the problem you are experiencing
    • Screenshots or videos showing the problem you are experiencing
  4. Click “Send”.

CS Game MLBB Operational Times

Moonton. Source: YouTube.

The CS Mobile Legends team operates 24/7, so you can contact them at any time, day or night. However, there are certain times when the CS team may be busier, such as when there is a major event or update.

Mobile Legends customer service operational hours:

  • In-game chat: 24/7
  • Email: 24/7

Office MLBB headquartered in Shanghai, China. This office functions as the center for MLBB operations in the world, including game development, marketing and customer service.

Also read: Tips for Using Aamon Mobile Legends

Tips for Contacting Mobile Legends Customer Service

ML Customer Service
Moonton. Source: Facebook/Moonton

Here are some tips for contacting CS Mobile Legends:

  1. Make sure you have a registered Mobile Legends account.
  2. Prepare the necessary information, such as ID Account and ID Server.
  3. Describe the problem you are experiencing clearly and briefly.
  4. Include screenshots or videos showing the problems you have experienced, if possible.
  5. Be patient and wait for a reply from the CS team.

Apart from that, you can also add information about the services you can get from CS Mobile Legends.

For example, you can explain that CS can help you with the following problems:

  1. Lost or hacked accounts
  2. Technical problems, such as bugs or crashes
  3. Transaction problems, such as failed top up
  4. Complaints about games

That's an easy way to contact CS Mobile Legends. Hopefully this article is useful for all of you who are experiencing problems with this game.

Also read: Melissa Mobile Legends: Strong and Unique Marksman Hero

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