Method Telkomsel card activation you can actually do it easily. There are many things you can do if your number is dead.
For those of you who have used a Telkomsel card for a long time, you may have experienced that your card is no longer active. Maybe because you forgot to top up your credit or other reasons.
If this happens, you need to find out How to activate a expired Telkomsel card. For more complete information, see the tips for activating your Telkomsel card below so you can use it again!
Also read: How to Deactivate Telkomsel NSP, Some Without Internet!
Causes of Dead Telkomsel Numbers
Maybe you have experienced a situation where the Telkomsel number you are using is suddenly inactive or dead. There are several reasons why this could happen. Here are some common reasons why your Telkomsel number could be dead:
Not topping up credit or quota for a long time
One of the main reasons a Telkomsel number goes dead is because you haven't topped up your credit or quota for a long time. Telkomsel has an active period and grace period for each prepaid number.
Also read: 8 Most Complete Ways to Check Telkomsel Numbers
Do not use the number for a long period of time
If you do not use your Telkomsel number to call, send SMS, or use data for a long time, the number can be considered inactive.
SIM Card Blocked
Your Telkomsel number may die if your SIM card is blocked. Blocking can occur for several reasons, such as a request from the number owner, a loss report, or a request from the authorities.
Service Provider Policy
Telkomsel can also deactivate your number according to their internal policy. For example, if your number is involved in suspicious activity or violates the terms of use.
Also read: How to Enter Telkomsel Vouchers
How to Activate a Telkomsel Card That Has Been Forfeited
Before we discuss the methods, make sure you still have the SIM card and the number is still registered in your name. If these conditions are met, let's get started!
Activate Via SMS
The easiest and fastest way is to send an SMS to 4444. The SMS format you need to type is:
- REPEAT [Space] NIK#Family Card Number#
- Example: RESET 3203041234567890#317204123456789#
- After sending the SMS, you will get a reply from Telkomsel regarding the status of your card activation application.
Get in touch 188
Another way you can try is to contact 188. Telkomsel customer service is ready to help you with the card activation process. Explain in detail the problem you are facing, and follow the instructions from the officer.
Using Dialing Codes
Next, for How to activate a expired Telkomsel card, you can use the Telkomsel dial code with the following steps:
- Call 88889# from the cellphone connected to the Telkomsel card you want to reactivate.
- Select the “Reactivate card” option from the menu that appears.
- You will be asked to provide confirmation. If you agree with the terms and conditions provided, select the "Agree" option.
- Enter the KTP (Resident Identification Card) and KK (Family Card) numbers according to the instructions provided.
- After completing all these steps, you will receive an SMS informing you of the activation status of your Telkomsel card. This SMS will tell you whether your number can be reactivated or not.
Also read: How to Register for Telkomsel Internet Packages
Via e-Care
If your Telkomsel card is dead, you can reactivate it via Telkomsel E-Care, the official social media service from Telkomsel.
You can use platforms such as Twitter, Instagram, or Facebook. For a faster response, Twitter is recommended. Here are the steps:
- Make sure you have a Twitter account.
- Visit the official Telkomsel account at @Telkomsel.
- Select the Direct Message option.
- Submit a card activation request, including card number, time, location and grace period date.
- Wait for the Telkomsel admin to check your card data. If you meet the requirements, your card will be reactivated.
Make sure all the requested information is included so that your request can be processed immediately by the admin.
Send an email to Telkomsel Customer Service
Another way is to send an email to Telkomsel customer service. You can write an email to the address [email protected] and explain the problem you are facing.
Include important information such as the SIM card number, personal identification, and the reason why the card was expired. The customer service team will respond to your email and provide further guidance on reactivating your card.