Have you ever forgotten to top up your card with credit, causing it to expire? If yes, in this article we will share how to activate the card Telkomsel who is dead.
Generally, Telkomsel cards will turn off automatically if the 30 day grace period has passed. And usually this happens because you don't top up your credit.
If your card has already expired or is dead, you don't need to worry. Because there are still several ways to reactivate a dead Telkomsel card online.
For those of you who are curious about how to activate a dead Telkomsel card, let's look at the following discussion!
Also read: How to Register a Telkomsel Card is Easy!
How to Reactivate Telkomsel Card Via Telkomsel E-Care Service
The first thing you can do is contact Telkomsel using the Telkomsel E-Care service which is available online via Instagram or Twitter.
To use this service, you can follow these steps:
- Prepare your Resident Identity Card (KTP) and Family Card (KK) which you will use to register the card you want to reactivate.
- Then contact the Telkomsel customer service team via direct message (Direct Message) by writing the request "prepaid reactivation".
- Next, you will receive a link and be asked to upload a photo of your KTP, KK number and physical photo of the SIM card that will be reactivated.
- After that you will be directed to make a video call to validate the data.
- The rest you can follow the process as directed until the Telkomsel number is active again.
Also read: An eSIM card in Indonesia that you can try in 2023
Activate Telkomsel Card Using USSD Code
Apart from the first method, you can also use other methods and you don't need the internet.
The method is to reactivate the Telkomsel card using the USSD code or dial code on the telephone.
Here are the steps you can try:
- First prepare your Resident Identity Card (KTP) and Family Card (KK) which you will use to register the card you want to reactivate.
- Then open the phone and enter the code *888*89# then click “Call” using the dead card.
- Then select the “Reactivate card” option.
- Enter your KTP and KK number
- Wait until there is a notification via SMS regarding the status of your card activation being complete.
Also read: The Easy Way to Buy a Tri eSIM in Indonesia
Activate the Card by Going to GraPARI
For the third method, you can do this by visiting the nearest GraPARI and preparing some of the required data, such as:
- ID card
- Family card
- Burned SIM card
If so, you can visit the GraPARI closest to your house directly, you cannot be represented.
To reactivate your Telkomsel card you will not be charged any tariffs or fees.
However, you are advised to top up your credit or internet data package with a minimum of 10 thousand rupiah so that the active period can be immediately extended.
Also read: How to Activate eSIM on iPhone Complete and Easy
So, those are three ways to activate a dead Telkomsel card.
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