- Klik menu Akun
- Klik Saldo Pembeli
- Klik Tarik Saldo
- Masukkan jumlah penarikan yang kamu inginkan atau klik opsi Tarik semua saldo saya
- Input the required data (Make sure the name of the Bank/E-Wallet account holder is correct so that the balance disbursement process can continue)
- Balance withdrawals will be subject to *Bank/E-Wallet transfer fees
- Klik Tarik Saldo
- Masukkan PIN Saldo Pembeli
- Congratulations, you have successfully requested a withdrawal from the Buyer's Balance
- Selanjutnya, admin akan segera melakukan review penarikan saldo kamu dan memproses pencairan saldo ke rekening/E-Wallet
- maksimal dalam 2×24 jam pada hari kerja terhitung setelah permintaan pencairan dibuat. (Hari Sabtu, Minggu dan Hari libur nasional tidak terhitung)
- When the process is complete, you will get a notification via email
Please note, VCGamers applies a Bank/E-Wallet* transfer fee for withdrawals Saldo Pembeli, minimal saldo that can be disbursed to the account is: 20,000 rupiah.
*Bank/E-Wallet transfer fees:
- BCA Bank: 1,000
- BNI Bank: 2,000
- BRI Bank: 2,000
- BSM/BSI Bank: 2,000
- BTPN Bank/Jenius: 2,000
- CIMB Niaga Bank: 2,000
- Digibank/DBS Bank : 2,000
- Bank Mandiri: 1,000
- Permata Bank: 2,000
- Funds: 2,000
- GoPay : 2,000
- OVO : 2,000
- ShopeePay : 2,000
If you experience problems or want to cancel the disbursement of the Buyer's Balance, please contact Customer Support via Whatsapp Official VCGamers for further help.
*Note: Requests for withdrawal of Buyer's Balance cannot be approved under the following conditions:
- Before any transaction is carried out using the Buyer's Balance.
- Buyer balance comes from VCGamers event prizes.
- Buyer's balance obtained from the PayLater payment method.
VCGamers has the right to withhold the Buyer's Balance, if based on our consideration there are indications of fraud, fictitious transactions, misuse and/or other legal violations.