- Click menu Account
- Click Buyer's Balance
- Click Withdraw Balance
- Enter the withdrawal amount you want or click options Withdraw all my balance
- Input the required data (Make sure the name of the Bank/E-Wallet account holder is correct so that the balance disbursement process can continue)
- Balance withdrawals will be subject to *Bank/E-Wallet transfer fees
- Click Withdraw Balance
- Insert Buyer's Balance PIN
- Congratulations, you have successfully requested a withdrawal from the Buyer's Balance
- Next, the admin will immediately review your balance withdrawal and process the balance disbursement to the maximum account/E-Wallet 2×24 hours on the working day after the disbursement request is made. (Saturdays, Sundays and national holidays do not count)
- When the process is complete, you will get a notification via email
Please note, VCGamers applies a Bank/E-Wallet* transfer fee for withdrawals Buyer's Balance, minimum balance that can be disbursed to the account is: 20,000 rupiah (excluding Bank/E-Wallet transfer fees)
*Bank/E-Wallet transfer fees:
- BCA Bank: 1,000
- BNI Bank: 5,000
- BRI Bank: 5,000
- BSM/BSI Bank: 5,000
- BTPN/Jenius Bank: 5,000
- CIMB Niaga Bank: 5,000
- Digibank/DBS Bank: 5,000
- Bank Mandiri: 1,000
- Permata Bank: 5,000
- Funds: 4,000
- GoPay: 4,000
- OVO: 4,000
- ShopeePay: 4,000
If you experience problems or want to cancel the disbursement of the Buyer's Balance, please contact Customer Support via Whatsapp Official VCGamers for further help.
*Note: Requests for withdrawal of Buyer's Balance cannot be approved under the following conditions:
- Before any transaction is carried out using the Buyer's Balance.
- Buyer balance comes from VCGamers event prizes.
- Buyer's balance obtained from the PayLater payment method.
VCGamers has the right to withhold the Buyer's Balance, if based on our consideration there are indications of fraud, fictitious transactions, misuse and/or other legal violations.