VCGamers

Help Center

What solution are you looking for?

Most Frequently Asked

Search Topics By Product

Popular Questions

Transactions at VCGamers are safe because we protect every purchase with VCGamers Protection technology and provide a 100% money back guarantee if there is a problem. We also monitor all sellers daily to ensure they comply with the rules. If there is a report of a violation, we will take action immediately.

VCGamers is an Indonesia-based game e-commerce platform, under the auspices of PT. Sotta Teknologi Indonesia, domiciled in Bekasi City, West Java.

The Gercep feature makes it easy for you to buy products quickly without having to bother choosing. All products in this feature have been specially selected, so you can more easily find products from the best sellers at VCGamers.

The Express Shipping feature on VCGamers helps speed up the delivery of your buy and sell orders. Your order will be sent within a maximum of 10 minutes after payment is received (unless there is a delay from another party, such as a problem logging into the buyer's account). This feature is only available to sellers with good shipping performance.

Instant Delivery feature in VCGamers speeds up the transaction process for Vouchers and Game Accounts. Products marked “instant” that you order will immediately appear in the Transaction History after payment is complete.

You can submit a collaboration proposal to the email: [email protected]

Consumer Complaints Service

Contact Customer Support

Director General of Consumer Protection and Orderly Commerce, Ministry of Trade of the Republic of Indonesia

Admin Contact on Whatsapp

Please fill in the form below to make it easier for the admin to help with your problem

WA Admin Contact