If the order has not been received after payment has been successfully made, please check the order delivery status from the seller using the following steps:
- Click menu Account > My order, or
- Click menu Transaction bottom left of the VCGamers page
If order status Sent, meaning your order has been processed by the seller. You can check your order again. However, if the order has not been received or is not enough, you can submit it directly complain so that the order does not complete automatically and the balance is not immediately passed on to the seller.
For more details on how to complain about orders, you can check here.